Archive | 2015

UPS equals Unbelievably Poor Service

I have had the pleasure of experiencing what it is like to work in the Customer Service sector. In the industry way before we knew what CRM was. I used to answer Customer and Technical support calls for a small software company, Batteries Included, in Toronto, Canada. I continued in this line of work with […]

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Microsoft Re- Surface 3

  As a typical early adopter of technology¬†gadgets productivity tools, I tend to end up with some items that are rather disappointing or has a short shelf life and longer cupboard life. Microsoft’s Surface RT was one such device. It looked brilliant and worked pretty well for limited applications and then it just didn’t help […]

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